RYOT ORDERS MOVING TO SMOKE AND VAPE
Why is RYOT Canada partnering with Smoke & Vape?
To provide customers with a better overall shopping experience, RYOT Canada is now working with our trusted partner Smoke & Vape for all orders and customer service.
Smoke & Vape offers:
- A larger product selection
- Price match guarantee
- Easy returns
- Free shipping on qualifying orders
- Fast and reliable customer support
This partnership allows customers to shop their favorite RYOT products, along with 1,000+ additional accessories and related products, all in one convenient place.
Is Smoke & Vape an official retailer for RYOT?
Yes.
Smoke & Vape is an authorized Canadian retailer for RYOT products.
Customers can expect:
- The same authentic products
- The same trusted sourcing
- The same support and warranty coverage
Can I still browse products on the RYOT Canada website?
Yes.
The RYOT Canada website will continue to showcase product information, brand details, and featured products so customers can explore the brand and learn more about the lineup.
Starting on April 1st, when you’re ready to purchase, you can complete your order through our partner Smoke & Vape, where all RYOT products are available alongside a wider selection of accessories and related products.
Where can I buy RYOT products now?
All RYOT Canada products are available at Smoke & Vape.
You can browse and complete your purchase here:
Smoke & Vape carries the full range of RYOT Canada’s products, along with hundreds of complementary accessories from other leading brands.
Will prices change?
There will be no changes.
Smoke & Vape offers competitive pricing and a price match guarantee, along with frequent promotions and bundle offers.
Do I need a new account to order?
To place orders, customers can either:
- Create an account on Smoke & Vape, or
- Checkout as a guest
Creating an account allows you to track orders, but it is not required to complete a purchase.
What happens to my account on the RYOT Canada website?
Nothing happens to your account. However, purchases are now completed through Smoke & Vape, so customers who wish to place orders will create a new account there if desired.
What happens to my personal information?
Your privacy remains important.
Customer account information from the RYOT Canada website is not transferred to Smoke & Vape.
If you choose to shop on Smoke & Vape, you can create a new account or checkout as a guest.
Is my personal information being shared?
No.
Your personal information is not shared or transferred. Customers can choose to subscribe to the Smoke & Vape newsletter separately if they wish to receive promotions and updates.
Are warranties and product support still valid?
Yes.
All manufacturer warranties and product support remain valid.
Smoke & Vape will continue to assist customers with:
- Warranty claims
- Product questions
- Returns and exchanges
Will my order still ship from Canada?
Yes.
Orders placed through Smoke & Vape are shipped within Canada, so customers can expect reliable domestic shipping and service.
Smoke & Vape offers:
- Fast Canadian shipping
- Free shipping on orders over $49
- Order tracking
- Customer support for all orders
For any questions about shipping or delivery, customers can contact info@smokeandvape.ca.
Who do I contact if I need help with an order?
For all order support, questions, warranty claims, or product assistance, please contact:
The Smoke & Vape customer service team will be happy to help.
What happens if I purchased a product from RYOT Canada previously?
Customers who previously purchased RYOT products on the RYOT Canada site will continue to receive full support and warranty coverage with Smoke & Vape.
For assistance, simply contact info@smokeandvape.ca.
Are my previous discount codes still valid?
Some discount codes issued on the RYOT Canada website may not apply when completing purchases through Smoke & Vape.
If you have an active discount code that was issued specifically to you, please contact:
Our customer support team will be happy to assist.
Customers can also subscribe to the Smoke & Vape newsletter to receive ongoing promotions and exclusive discounts.
